Frequently Asked Questions

How does Urban Pest Control works?

Request for a FREE Site Inspection here. We will send our technician for a detail survey of your home or premises.  We are able to provide someone to estimate the size and weight of your belonging and come our with customised quote to suit your moving needs. Make a booking with us and let us move you today!

What happens after I have submitted my enquiry?

We will send you an acknowledgement email directly after receiving your online request. We will provide a callback within 2 working days to enquire more about your pest problems and to arrange for our pest specialist to visit your home or premises for a risk free consultation, if required. If you think that the quotation and proposal is acceptable, we will send you a confirmation email with an invoice attached to confirmed your treatment plan.

I have made an appointment. What should I do on my side?

After your appointment is made. Just sit back and wait till our pest control technician arrive to access your pest problems.

What happens if I am not satisfied with the result?

Customer satisfaction is very important to us. If you are not happy with the pest control treatment, please contact our customer service line at +6012-3130409 or email us at

What are my payment options?

We accept only bank transfers at the moment.

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